Rena's Couture offer EXCHANGES ONLY in perfect condition.  (Any items purchased during a sale is non-returnable or refundable) ANY WORN OR DAMAGED ITEMS WILL NOT BE ACCEPTED.

Unworn and unwashed merchandise can be returned within 7 business days of your order delivery date. Rena's Couture does NOT offer refunds, however, we will offer a store credit which you can use towards a future purchase. 

All returned items must be in original condition. No clearance items, bodysuits will be accepted.

RETURN SHIPPING FEE IS THE RESPONSIBILITY OF THE CUSTOMER. WE DO NOT PROVIDE RETURN SHIPPING LABELS.

RETURNS PROCESS

To re-iterate, we do not offer refunds and we do not accept returns of items that are not in their original state.

Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged we reserve the right to deny your return. 

Once we've determined your item is in good condition you will be emailed store credit information. Please allow up to 7 business days for your return to be processed and finalized. Due to the volume of orders that we receive daily, we cannot guarantee that your return will be processed on the day that it is received. Once your items have been inspected we will provide you with a store credit via email that can be used towards future purchases.

FINAL SALE ITEMS

Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.

Body suits are FINAL SALE.

BY COMPLETING A PURCHASE WITH US YOU ARE AGREEING TO OUR FULL RETURN POLICY.

If you have any questions, please send an email to info@renascouture.com